Texas Health Care Network
As your insurance carrier, National Liability & Fire Insurance
Company has chosen Coventry
to offer a workers' compensation health care provider network
certified by the state of Texas. The necessary materials to
implement the program are provided below, including the instructions
to to help prepare you when an injury occurs.
Components of Program:
Preferred provider network
Employee educational materials
Toll-free first report of injury
Utilization management (pre-authorization)
Telephonic and on-site case management (may include vocational
Read the network educational materials and post the
Download and distribute hard copies of the
Coventry Workers' Comp Network Employee Information Materials
when initiating the program, within three days of hiring an
employee, and at the time of injury. Document the method of
delivery of educational materials, to whom the materials were
delivered, the location of the delivery, and the date delivered.
Be sure that all employees sign the
Employee Acknowledgement and keep a copy in the employee's
personnel file. An employee who refuses to sign remains subject
to network requirements, but the refusal should be documented in
the employee's personnel file.
On-line Directory of Managed Care Providers to ensure that
the suggested medical providers are within the geographical
service area of the worksite. You may call Coventry
at 1-800-243-2336 for additional doctors.
When an injury occurs, report the incident immediately by
calling 1-844-549-2512 and provide the employee
with a copy of the
Provider Instruction Form. If necessary, provide or arrange
transportation of the injured employee to the network provider,
or if appropriate, to the nearest emergency facility.
If you have any questions, don't hesitate to call us at