National Liability & Fire Insurance Company

We are sorry but our Policyholder Service Center is currently undergoing reconstruction and will be unavailable until further notice. Please bear with us as we work to build a new and improved service center for our policyholders.

About Us

A member of the Berkshire Hathaway family, National Liability & Fire is a wholly owned subsidiary of the Berkshire Hathaway Group. Over a half century old, NL&F is rated A++ (Superior) by A.M. Best Company - one of the premier sources of independent analysis about the financial strength and overall operations of insurers worldwide. As a result, policyholders can feel very confident about the financial strength of the company providing their coverage.

As a Workers' Compensation Specialist . . .

NL&F is equipped to provide expert services in all disciplines - from initial billing through claims.

Contact Information

Please contact your agent if you have any policy questions or need to make a payment.

You may also contact us directly to obtain policy information, make a payment, or report a claim:

For Customer Service:
Toll Free: 844-549-2512

NL&F Processing:
P.O. Box 113247
Stamford, CT 06911-3247

For Claims:
Toll Free 844-549-2512
Claims FAX 203-903-0387
E-Mail Claims@NLF-INFO.com
Claims Reporting Flyer

Helpful Resources

COVID-19 Information

We remain committed to providing our policyholders, claimants, and agents with the service they deserve during this time. Many of our staff our working remotely and are available to assist you. We continue to follow the guidelines issued by government health authorities and provide your with valuable information. Learn more.

Employer Posting Notices

Employers are required in most states to post a Notice to Employees in a conspicuous location. As a service to our Policyholders, we provide a link from which a downloadable/printable notice can be obtained for your state.

Claims and Medical Provider Information

Certain states have special requirements that govern the use of provider networks. If a policy incorporates a provider network and the state of coverage is listed below, you need to click the relevant link and review the material provided, taking all recommended actions.

California
Connecticut

Required CA Claims Information

Use this link to download a copy of the CA Wage Statement that includes fillable fields that should then be returned in the manner described in the cover letter within the document.

CA Employer's Statement of Earnings with cover letter

Direct Draft Program

To avoid any payment delays and eliminate installment fees, policyholders can sign up for ongoing premium debits by completing and returning the form below:

Direct Draft Program Form

For More Information About the Company

Further information regarding National Liability & Fire Insurance Company can be found at  www.nationalliabilityfire.com.

Thank You

We appreciate being given the opportunity to serve your workers' compensation insurance needs!