New York Insurance Law Section 2612 provides important protections for victims of domestic violence. New York Insurance Law Section 2612 prohibits an individual, insurer or entity supervised by the Department of Financial Services, from the following actions based solely because a person is or has been a victim of domestic violence: (1) refuse to issue or renew, deny or cancel any insurance policy or contract; (2) demand or require a greater premium or payment from any person; (3) designate domestic violence as a preexisting condition, for which coverage will be denied or reduced; (4) fix any lower rate or discriminate in the fees or commissions of agents or brokers for writing or renewing such a policy; or (5) using as an underwriting criterion the fact that a person is or has been a victim of domestic violence.

The law further provides that if any person covered by an insurance policy issued to another person as the policyholder delivers to the insurer that issued the policy, at its home office, a valid order of protection against the policyholder, issued by a court of competent jurisdiction in New York, the insurer shall be prohibited for the duration of the order from disclosing to the policyholder the address and telephone number of the insured, or of any person or entity providing covered services to the insured. If a child is the covered person, then these rights may be asserted by the childs parent or guardian.

To request confidentiality:

If you are a National Liability & Fire Insurance Company customer, who is or has been a victim of domestic violence, and would like National Liability & Fire Insurance Company to take steps to safeguard your confidential information from others, please mail a valid order of protection to:

National Liability & Fire Insurance Company
Attention: NL&F Processing
P.O. Box 113247
Stamford, CT 06911-3247
Additionally, you may provide us with an alternative address, telephone number, email address or other method by which to contact you.

Once a valid request has been received and implemented, a requestor may only revoke the prior request by submitting to us a written sworn statement revoking the request.

Please be advised that National Liability & Fire Insurance Company has up to three business days to implement the necessary protocol to secure your contact information and other confidential identifying information.

For further information on domestic violence services, contact the New York State Domestic and Sexual Violence Hotline at:

English: 1-800-942-6906
Spanish: 1-800-942-6908
In New York City: 1-800-621-HOPE (4673) or dial 311
TTY (deaf, hard or hearing, or speech-impaired): 1-866-604-5350
Or, by accessing the website for the NY State Office for the Prevention of Domestic Violence at the following link: http://www.opdv.ny.gov/help/dvhotlines.html.

If you have any questions, please contact our Customer Service Department at 844-229-9288.